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ccs-win-5.1HF
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 Basic information
Patch type: Hot Fix
Release date: 2009-03-11
Technote: 319638
Documentation: None
Popularity: 294 viewed    82 downloaded
Download size: 58.14 MB
Checksum: 3284742951

 Applies to one or more of the following products:
CommandCentral 5.1 On Windows

 Obsolete patches, incompatibilities, superseded patches, or other requirements:
None.

 Fixes the following incidents:
1240613, 1436388, 1446345, 1446560, 1448554, 1449596, 1449677, 1449825, 1450141, 1450916, 1451067, 1451319, 1451838, 1453145, 1453904, 1454100, 1454720, 1456054, 1456059, 1456652, 1456818, 1457768, 1458276, 1459081, 1460805, 1463369, 1465344, 1468396, 1468786, 1471007, 1471137, 1475059, 1478626, 1478782, 1479188, 1479204, 1479207, 1484039, 1484169, 1485711, 1486283, 1487226, 1488117, 1488338, 1500495, 1501887, 1502488, 1502556, 1502585, 1504026, 1504316, 1505461, 1505795, 1506379, 1506459, 1513707, 1514906, 1514934, 1517302, 1518495, 1518500, 1518503, 1518523, 1519468, 1519553, 1519661, 1519713, 1523022

 Patch ID:
None.

 Readme file  [Save As...]
README for CommandCentral 5.1 hotfix
VERITAS CommandCentral 5.1
********************************************************************************

Apply this hotfix on hosts where the CommandCentral 5.1 Management Server is 
installed.

Platform:  Windows and Solaris Management Server

Date:      February 13, 2009

Etrack Incidents: 1240613, 1436388, 1446345, 1446560, 1448554, 1449596, 1449677,
                  1449825, 1450141, 1450916, 1451067, 1451319, 1451838, 1453145,
                  1453904, 1454100, 1454720, 1456054, 1456059, 1456652, 1456818,
                  1457768, 1458276, 1459081, 1460805, 1463369, 1465344, 1468396,
                  1468786, 1471007, 1471137, 1475059, 1478626, 1478782, 1479188,
                  1479204, 1479207, 1484039, 1484169, 1485711, 1486283, 1487226,
                  1488117, 1488338, 1500495, 1501887, 1502488, 1502556, 1502585,
                  1504026, 1504316, 1505461, 1505795, 1506379, 1506459, 1513707,
                  1514906, 1514934, 1517302, 1518495, 1518500, 1518503, 1518523,
                  1519468, 1519553, 1519661, 1519713, 1523022

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Issues Fixed
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

The following issues are fixed in this hotfix:

================================================================================
Incident        Description
================================================================================
1240613         Virtual fabrics do not display when creating a zone or zone 
                alias pattern
--------------------------------------------------------------------------------
1436388         The HiCommand Explorer does not discover LDEVs that have 
                emulation mode 3390
--------------------------------------------------------------------------------
1446345         When an environment includes storage arrays that support 
                array-wide spare disks (Hitachi, LSI, IBM FastT, and Fujitsu), 
                in an array's overview pane, in the Array Storage Summary chart, 
                the RAID Group capacity is smaller than the configured capacity
--------------------------------------------------------------------------------
1446560         CommandCentral database may create large temporary files if
                both CommandCentral Storage and CommandCentral Storage Change 
                Manager are enabled
--------------------------------------------------------------------------------
1448554		CommandCentral does not discover an ESX server's IP address when
		discovering the ESX server through a VirtualCenter
--------------------------------------------------------------------------------
1449596		Physical memory and number of processors display as 0 for a 
		NetApp unified storage device
--------------------------------------------------------------------------------
1449677         In CommandCentral Storage Change Manager, an error displays
                when searching in the Policy table
--------------------------------------------------------------------------------
1449825         Information about some storage pools do not display in the 
                CommandCentral Storage Change Manager Console
--------------------------------------------------------------------------------
1450141         Inaccurate port names display for FL ports
--------------------------------------------------------------------------------
1450916         When using Firefox, a userÆs password changes successfully even 
                though the New Password and Re-type password fields are different
--------------------------------------------------------------------------------
1451067		When multiple NetApp shares point to same directory, only one 
		share appears in the Console
--------------------------------------------------------------------------------
1451319		Device operations fail for explorers that are installed on a
		host whose name contains the letters "chm"
--------------------------------------------------------------------------------
1451838         Storage Change Manager Server stops reporting changes or 
                processing policies
--------------------------------------------------------------------------------
1453145         Incorrect count of managed host licenses in use
--------------------------------------------------------------------------------
1453904         No change messages relating to enabling or disabling
                multipathing
--------------------------------------------------------------------------------
1454100         Delay in generating change messages, violations, and risks
--------------------------------------------------------------------------------
1454720         Exception displays when adding a trap notification to a global 
                policy
--------------------------------------------------------------------------------
1456054         The following error appears when scanning NetApp MultiStore 
                Virtual Systems on Windows: class ConversionException EXCEPTION 
                Error converting unicode to upper case Code:15
--------------------------------------------------------------------------------
1456059		After changing the CSV delimiter, the Save Table option at the
		top of each table in the Reporting pane does not reflect the
		new delimiter
--------------------------------------------------------------------------------
1456652         CommandCentral Storage Change Manager Console displays error 
                message after session inactivity
--------------------------------------------------------------------------------
1456818		"Unreachable via IP" alerts generated for managed hosts
--------------------------------------------------------------------------------
1457768         After upgrade, some pages in the CommandCentral Storage Console 
                take a long time to load
--------------------------------------------------------------------------------
1458276         See 1454100
--------------------------------------------------------------------------------
1459081         Data from 4.x agents that report to a 5.1 Management Server
                does not load into the database
--------------------------------------------------------------------------------
1460805         VMware explorer leaks thread handles on Windows hosts
--------------------------------------------------------------------------------
1463369         In CommandCentral Storage Change Manager, buttons do not display
                in the Remove Object dialog box
--------------------------------------------------------------------------------
1465344     	When an environment includes storage arrays that support 
                array-wide spare disks (Hitachi, LSI, IBM FastT, and Fujitsu), 
                in the Online Storage Capacity Summary report, in the Total 
                Online Storage and Total Array Storage charts, the capacity 
                reported in the Logical: Unknown slice is large
--------------------------------------------------------------------------------
1468396         The Violations pane takes several minutes to load
--------------------------------------------------------------------------------
1468786         VmwareExplorer may crash while discovering ESX servers using 
                VI SDK
--------------------------------------------------------------------------------
1471007         The CommandCentral Storage Change Manager Server hangs when a 
		path with lower switch hop count gets discovered
--------------------------------------------------------------------------------
1471137		
When changing the scope of the CC Resource Usage reports, the 
		list of hosts do not sort alphabetically in the Customize 
		dialog box
--------------------------------------------------------------------------------
1475059		CommandCentral Storage Change Manager Console displays "could 
		not execute query" error
--------------------------------------------------------------------------------
1478626		Text fields are not visible in the Device Configuration wizard
--------------------------------------------------------------------------------
1478782		The VMware explorer discovers the defined size of thin disks
		and snapshot disks instead of consumed disk sizes, which can
		result in a negative number for a storage pool's overhead
		capacity
--------------------------------------------------------------------------------
1479188		Virtual machines with Guest OS installed reported as virtual
		machines without Guest OS installed if the virtual machines
		are discovered through VI SDK
--------------------------------------------------------------------------------
1479204		The total logical capacity and free logical capacity values may  
		be incorrect for CLARiiON RAID groups
--------------------------------------------------------------------------------
1479207         When scoping the Host Virtualization Summary report on multiple 
                ESX servers that share the same Storage pool, in the Host 
                Virtualization Storage Summary waterfall chart, the SP/RDM 
                Utilization stack bar grows much higher than the Logical bar. 
                When scoping the Host Virtualization Detail report on multiple 
                ESX servers that share the same Storage pool, the storage pools 
                are repeated in Storage Pools table.
--------------------------------------------------------------------------------
1484039         The CommandCentral Storage Change Manager Server may throw 
                exceptions during a violation, policy scope, or path related 
		change reporting for NIL values
--------------------------------------------------------------------------------
1484169		CommandCentral Storage Change Manager does not raise a violation
		after removing a path with a minimum hop count when the remaining
		paths have hop counts higher than permitted by the policy
--------------------------------------------------------------------------------
1485711		When a Hitachi array disk drive fails, CommandCentral Storage 
		repeats multiple alerts for the same failed disk drive
--------------------------------------------------------------------------------
1486283		When no host is selected in the View Log dialog box, a long
		series of numbers displays in the Managed Host field
--------------------------------------------------------------------------------
1487226         Hop count violation does not generate in CommandCentral Storage
                Change Manager when paths with switch hop counts satisfying the 
                hop count policy condition are disconnected
--------------------------------------------------------------------------------
1488117		Symmetrix array discovery may not work if there is information
		for only one RA group in the output for an RDF director
--------------------------------------------------------------------------------
1488338		For Hitachi storage arrays, CommandCentral Storage does not 
		collect performance statistics for some RAID group objects
--------------------------------------------------------------------------------
1500495		SNMP based monitoring of arrays and switches using non-default
                community name does not work
--------------------------------------------------------------------------------
1501887		In the Switch Port Performance Detail report, if you customize
		the report to include ports connected to array ports only, 
		the report does not display any data
--------------------------------------------------------------------------------
1502488		The LUN capacities for HDS arrays have negative values
--------------------------------------------------------------------------------
1502556		The Alert Manager hangs, which causes the status of SICL 
		services on various managed hosts to be incorrectly reported 
		as "Disconnected"
--------------------------------------------------------------------------------
1502585		For IBM storage arrays, health monitoring data is not available 
		for volumes and disks
--------------------------------------------------------------------------------
1504026		When discovering a large number of ESX servers that are managed
		by one VirtualCenter, discovery may fail
--------------------------------------------------------------------------------
1504316		DBbackup script fails on a 64-bit Windows host
--------------------------------------------------------------------------------
1505461		If a switch has more than one IP address assigned, the switch
		displays multiple times in the Switch Summary table
--------------------------------------------------------------------------------
1505795		Added support for HP-XP 12000 array via SMI-S version 1.2
--------------------------------------------------------------------------------
1506379		Configure Device wizard does not allow the \ character in the
		Login field
--------------------------------------------------------------------------------
1506459		When a snapshot is created for a virtual machine, the
		CommandCentral database removes the relationship between the
		virtual machine and virtual disk and creates the relationship 
		between the virtual machine and snapshot disk. Because of this,
		the virtual machine's storage usage can be less than the consumed
		virtual disk's total size.
--------------------------------------------------------------------------------
1513707		In the Application Growth Summary report, an HTTP exception 
		appears when you click "To Table"
--------------------------------------------------------------------------------
1514906		If an ad hoc query contains a "\", the query does not execute
		after editing the query
--------------------------------------------------------------------------------
1514934		Added support for discovery of IBM SVC 4.2.1 and 4.3
--------------------------------------------------------------------------------
1517302		Monitoring data missing for McDATA switches discovered through 
		SMI-S or Connectrix manager
--------------------------------------------------------------------------------
1518495		CommandCentral Storage does not discover a qtree on a NetApp 
		vfiler volume if the qtree contains a space in its name
--------------------------------------------------------------------------------
1518500		NetApp quota reports do not display user names for the user 
		quotas
--------------------------------------------------------------------------------
1518503		Data Module fails to scan a NetApp share if its name includes 
		spaces
--------------------------------------------------------------------------------
1518523		When enabling monitoring for HiCommand storage arrays, you 
		should not have to add a * in the advanced settings of the 
		Configure Device tool
--------------------------------------------------------------------------------
1519468		Missing monitoring data for Cisco ISL (inter switch link) ports
--------------------------------------------------------------------------------
1519553		Incorrect monitoring data for DMX storage arrays
--------------------------------------------------------------------------------
1519661		Correlation fails for Hitachi USP-V LUNs that are discovered by 
		a 4.x managed host that reports to a 5.1 Management Server
--------------------------------------------------------------------------------	
1519713		Masking changes done through the vendor's interface are not 
		reflected in SMI-S storage arrays discovered by the 
		CimvailExplorer
--------------------------------------------------------------------------------
1523022		The topology for an array does not show all of the switches if 
		an array is connected to more than one host through different 
		fabrics
================================================================================


^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Installing the hotfix
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Windows Management Server:
--------------------------

1. Download the hotfix ("5.1_Mandatory_HotFix.tar.gz") to a temporary location 
   (for example, C:\Temp\MEGAHOTFIX).


2. Extract the hotfix in the temporary directory.
   
   When you extract the hotfix, the following two files extract:  
     
   LocalUpgrade.pl and VRTSccs-F510001473752.tar.gz


3. To apply the hotfix, do the following:

   - Open an operating system console.

   - Type the following command to change to the HAL bin directory:
          
     (The following assumes that CommandCentral has been installed in the default 
      installation directory)
          
     cd ôC:\Program Files\VERITAS\CommandCentral Storage\HAL\binö

   - Type the following command:

     halsecurity login 
        
     You may have to provide the password for the æadminÆ account which is used 
     while logging in to the Console. The default password for this account is 
     'password' (without single quotes).
        
   - Type the following command to deploy the hotfix:
        
     <HAL bin directory>\perl <C:\Temp\MEGAHOTFIX>\LocalUpgrade.pl <C:\Temp\MEGAHOTFIX>\VRTSccs-F510001473752.tar.gz

     For example:   
        
     perl C:\Temp\MEGAHOTFIX\LocalUpgrade.pl C:\Temp\MEGAHOTFIX\VRTSccs-F510001473752.tar.gz


4. After you deploy the hotfix, you can check the installation logs as follows:

   - To see the detailed logs, go to CommandCentral Storage Data directory.
     
     The default location is:
        
     C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint

     cd <HAL data directory>\Data\HAL\maint\VRTSccs-F510001473752\<time stamp>\output
     
     For example:

     C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\VRTSccs-F510001473752\<time stamp>\output

   - Check if there are any errors in the stderr.txt file.
     
   - Check the detailed logs of hotfix application in the stdout.txt file.


5. Verify the hotfix version as follows:
     
   - Open the CommandCentral Storage version file.
     
     The default location is C:\Program Files\VERITAS\CommandCentral Storage\Version\cc_version.txt

   - Check the FIXID and other details which shows the HOTFIX number added with 
     all the details in cc_version.txt
      
     For example:

        FIXID=F510001473752
        DATE=Fri Dec 19 14:15:08 2008
        DESCRIPTION=MS Hotfix bundle.
        OBSOLETES=F510001468786, F510001460805


Solaris Management Server:
--------------------------

1. Download the hotfix ("5.1_Mandatory_HotFix.tar.gz") to a temporary location
   (for example, /tmp/MEGAHOTFIX).


2. Extract the hotfix in the temporary directory.

   When you extract the hotfix, the following two files extract:
     
   LocalUpgrade.pl and VRTSccs-F510001473752.tar.gz


3. To apply the hotfix, do the following:

   - Open an operating system console.

   - Type the following command to change to the HAL bin directory:

     (The following assumes that CommandCentral has been installed in the default 
      installation directory) 
          
     cd /opt/VRTSccs/VRTShal/bin

   - Type the following command:

     ./halsecurity login 
        
     You may have to provide the password for the æadminÆ account which is used 
     while logging in to the Console. The default password for this account is 
     'password' (without single quotes).
        
   - Type the following command to deploy the hotfix:
        
     <HAL bin directory>perl </tmp/MEGAHOTFIX>/LocalUpgrade.pl </tmp/MEGAHOTFIX>/VRTSccs-F510001473752.tar.gz

     For example:    
     
     ./perl /tmp/MEGAHOTFIX/LocalUpgrade.pl /tmp/MEGAHOTFIX/VRTSccs-F510001473752.tar.gz


4. After you deploy the hotfix, you can check the installation logs as follows:

   - To see the detailed logs, go to CommandCentral Storage Data directory.
     
     The default location is /var/VRTSccs/data/VRTShal/maint/VRTSccs-F510001473752/20081219_12.47.13/output
     
     cd <HAL data directory>/data/VRTShal/maint/VRTSccs-F510001473752/20081219_12.47.13/output
     
     For example:

     cd /var/VRTSccs/data/VRTShal/maint/VRTSccs-F510001473752/<time stamp>/output

   - Check if there are any errors in the stderr.txt file.
     
   - Check the detailed logs of hotfix application in the stdout.txt file.


5. Verify the hotfix version as follows:

   - Open the CommandCentral Storage version file.
       
     The default location is: /opt/VRTS/version/cc_version.txt
       
   - Check the FIXID which shows the HOTFIX number and other details.
     
     For example:

        FIXID=F510001473752
        DATE=Fri Dec 19 14:15:08 2008
        DESCRIPTION=MS Hotfix bundle.
        OBSOLETES=F510001468786, F510001460805



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